You are welcome to join us from your allocated time (the time you have chosen 10am or 11am) and stay with us until we close at 5pm Trains depart Clayton West at the following times:  10.30   11.10   11.50   12.30   13.10   13.50 Seats are not allocated but if you do wish to depart on a specific train please make sure that you are on the platform in plenty of time as once the carriages are full the train will depart, the same applies at Shelley station on your return journey. Trains depart Shelley station at the following times: 11.10   11.50   12.30   13.10   13.50   14.30   15.10 Children 16 or under MUST be sat in a carriage with a responsible adult.

Dogs are not allowed at special events. Service dogs are accepted.

Whistlestop Valley operates a NO TICKET, NO ENTRY policy due to the event being all inclusive. Every guest will need a ticket.

We strongly recommend booking online to save any disappointment on the day of your visit.

Once purchased, tickets are non-refundable and non-exchangeable unless the event is cancelled by Whistlestop Valley.  If an event operates as scheduled but a ticketholder is unable to attend/use their tickets, no refund will be given. Whistlestop Valley will do its best to run the advertised event. Should Whistlestop Valley cancel an advertised event or service, tickets may be transferred to an alternative service (subject to availability) or a full refund may be given.