Christmas Elf Experience
What happens on the day?
Have you got what it takes to join Team Santa? Come and find out in our brand new Christmas Elf Experience at Clayton West Station!
This enchanting 45 minute adventure will see new elf recruits (young and old!) learning just what it takes to be a cheeky Christmas elf.
Led by only the very cheekiest of Santa’s elves, you'll learn how to walk, talk and act like an elf; there’ll be singalongs, perhaps a little bit of mayhem, definitely some sparkle and maybe even a few Christmassy craft activities to complete.
Rides on The Clayton Flyer miniature ride-on railway around the duck pond
Access to the outdoor playground at Clayton West
Access to The Pillow (jumping pillow)
This event does NOT include a visit with Santa or train ride
The time you select when booking your tickets is the time your experience starts at Clayton West Station - please don't be late!
**ALL children attending the Christmas Elf Experience
MUST be accompanied at all times by a responsible adult.
This is NOT a drop-off session.
All bookings incur a £1.80 booking fee per transaction
(not per ticket).
Adult & Child (Over 12 months): £5.95
Infant: (Under 12 months): FREE
If you're wishing to combine a trip on the Santa Specials with the Christmas Elf Experience, please see the table below for which time to book:
(We suggest doing the Elf Experience first and then going on the Santa Special, except for those travelling on the first Santa Special of the day)
Cancellation & Refund Policy
Once purchased, tickets are non-refundable and non-exchangeable unless the service is cancelled by Whistlestop Valley.
If a service operates as scheduled but a ticket holder is unable to attend/use their tickets for whatever reason, no refund will be given.
If you find yourself unable to travel due to COVID government restrictions or because of COVID self-isolation, please email us at least 48 hours before your date of travel and we can offer you some options. After that cut-off time, we regret that we will be unable to offer you any alternatives.
Whistlestop Valley will do its best to operate the advertised services.
Should the Whistlestop Valley cancel an advertised service, tickets may be transferred to an alternative service (subject to availability) or a full refund may be given.
Vouchers, offers, promotions, discounts & Groupons are not valid for this event.
Concessions, family tickets, discounts, vouchers, passes & offers are NOT available/valid.
We anticipate that face coverings MAY need to be worn (unless you are under 11 or have an exemption) in the station facilities & inside the Christmas Elves Experience. We will, of course, be led by the Government & Public Health England guidance.
Please do not book onto these services if you are not happy to adhere to the above measures. Advance booking is essential. Tickets to the Santa Specials must be booked separately.
The Christmas Elf Experience does NOT feature a visit to see Santa or a train ride. If you want to meet Santa in his grotto, you'll need to book onto our Santa Specials separately.
Tickets are being released in stages to allow for Whistlestop Valley to keep up with changes to COVID restrictions as the year progresses and allow for COVID secure measures to be in place if necessary (such as social distancing).
If you book tickets in the first wave release, we will NOT be able to move them to a different date/time if/when there is a second wave of tickets released. Therefore, please only make a booking if you're certain about the date/time.